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Privacy Policy

Privacy Policy

What is this Privacy Policy for?

This privacy policy governs the website www.greensleevesllc.com.

The policy specifically sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website, and website owners. It also details how this website processes, stores and protects user data and information.

The Website

This website and its owners take a proactive approach to user privacy and ensure that the necessary steps are taken to protect the privacy of its users while using this website. This website complies with the user privacy laws of the United States.

Use of Cookies

This website uses cookies to better the user’s experience. Where applicable, this website uses a cookie control system that enables the user to allow or disable the use of cookies on their computer/device during his or her first visit. This complies with the law that requires websites to obtain explicit consent from users before the user leaves behind “cookies” on a user’s computer/device and/or the website reads the users files.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website’s server to provide the users with a tailored experience within this website.
Users that do not want this website to use and save cookies should take necessary steps within their web browser’s security settings to block all cookies from this website and its external vendors.
This website uses tracking software to monitor its visitors to better understand how they use this site. This software is provided by Google Analytics and uses cookies to track visitor usage.
The software will save a cookie to your computer’s hard drive to track and monitor your use of the website. It will not store, save or collect personal information. You can read Google’s privacy policy at http:/www.google.com/privacy.html .

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or advertisements. These cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this web-site and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely pursuant to the Data Protection Act 1998. Although every effort has been made to ensure a safe and secure process, users acknowledge and accept that they are using all forms and processes at their own risk.
This website and its owners use any information submitted to provide you with further information about the products and services they offer and/or to assist you in answering any questions you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates pursuant your complete understanding and express permission. However, your details are not passed on to any third parties.

Greensleeves’ GS Connect App Users

When Greensleeves’ products are installed in your building, you will be asked for information about your geothermal system. We use this data to program the system to function in an optimal manner, when applicable. We may also aggregate your data with data from other buildings in order to create reports and benchmarks. Greensleeves may also send you information and reports regarding your System’s operations, software updates, energy-savings opportunities or promotions directly onscreen in the web portal, or via email.

By registering your System, you agree to receive e-mails from Greensleeves relating to software updates for your System, mobile apps and web portal, as well as status updates for web portal service. You can opt out of receiving these update emails via the “Unsubscribe” link at the bottom of every update e-mail.

Email

This website operates an email program that informs subscribers about products and topics supplied through this website. Users can subscribe to this program through an online automated process or manually through a written agreement.

Subscriptions are taken in compliance with Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies/people outside of the company that operates this website. Under the Data Protection Act 1998, you may request a copy of personal information held about you by this website’s email program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to unsubscribe will by detailed.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to use caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Advertisements and Sponsored Links

This website may contain sponsored links and advertisements. These partners may have their own detailed privacy policies.
Clicking on any such advertiser’s link will send you to the advertiser’s website through a referral program that may use cookies to track the number of referrals sent from this website. This may include the use of cookies that may in turn be saved on your computer’s hard drive. Users should click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage on them with due care and caution regarding their own privacy and personal details. This website and its owners will never ask for personal or sensitive information through social media platforms. Users wishing to discuss sensitive details should use primary communication channels such as by telephone or email.

This website may use social sharing buttons that help share web content directly from web pages to social media platforms. Users are advised before using social sharing buttons that they do so at their own discretion and understand that the social media platform may track and save your request to share a web page through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. Some social media platforms shorten lengthy URLs [web addresses] (this is an example: http:/ bit.ly/zyVUBo).

Users are advised to take caution and use good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking. Therefore, this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Your California privacy rights

California residents can now ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes during the past year.

Greensleeves does not share personal information about its customers with third parties for their own marketing purposes.

Resources & Further Information

Please note that this privacy policy may change from time to time. Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.